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May 16, 2003     Heritage Florida Jewish News
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May 16, 2003

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FLORIDA JEWISH NEWS, MAY 16, 2003 PAGE 7B cup or were the ,Ones that offered any lement," says Mar- Winters. The kridge, Calif. resident about Replace- a company that down discontinued silver, glassware and lost the from the tea set her bought her before Were married, as well eral pieces of her wedding china, in 1994 Northridge earth- which registered 6.8 She had other pieces of wedding in a 1971 earthquake ~ell, and had decided it to make her collec- 0replete again. Noritake 0nger manufactured ers' pattern. A friend she contact Re- d. "They found saucers and a cake right away," she says, she was very im- the way the china Packed and shipped, as as the quality of the she received. How- the company advised might be in for t on the teapot. "Every I would call them laughs Winters. lways told me they looking for me." lese are more than says Replacements Sl man Liam n. "They're part of lives, part of their 'y. "We're really replacing memories," he notes. Bringing out the fam- ily china gives people a chance to reconnect with pieces of their past. Should they discover a missing or broken piece, chances are that the Greens- boro, N.C.-based business will have what customers are looking for. Replacements Ltd. has an inventory of more than 9 million pieces in stock, representing 175,000 different patterns, and the list is constantly growing. "We discover a new pattern just about every day," says Sullivan. Thanks to this large in- ventory, most customers will have their pieces deliv- ered within a week to 10 days. The company prides itself on customer service and lives by the motto "it absolutely has to get there in one piece." "Some of these pieces are 100 years old and may be one-of-a-kind," says Sullivan. "These are people's memories. It's more than a dish to them - it's part of their family." "If we don't have it, we will do everything that we can to try to find it," says Sullivan. Indeed, Replace- ments has about 1,000 "dish detectives" who are con- stantly scouring flea mar- kets, garage sales and estate auctions for items requested by customers. As pieces come in, employ- ees inspect each one and give it a grade, then assign it to a spot on one of the 50,000 shelves in the warehouse, your sleep rect responses, test takers can It can impact your Your productivity on your personal rela- and even your how much do you really about your sleep envi- are more than 100 mattresses in use in States today, yet know little vhat they're sleeping environment they're or the steps they better, more sleep. night's sleep is es- says Nancy Blatt, ex- director of The Better "Yet too often are trying to sleep in too hot or ,or on a mattress that meet their needs for and : con- :heir sleep environ- p Coun- a Better Sleep enhanced its Web offer information from purchas- mattress to setting to the right changes to your bed- Imake a world of dif- notes Blatt. "You'll out of a night's sleep, a profound effect mr physical and being." of its broader con- program, Sleep Council has a "Sleep Sur- that tests of bedding and issues. De- Onthe number ofcor- earn anything from a BA ("General Bedding Aptitude") to a Ph.D ("Dozing Doctor- ate"). The quiz helps consumers understand what makes for an ideal sleep environment-- and what to look for when pur- chasing bedding. The eight multiple choice and true or false questions address space, comfort, support and technol- ogy and consist of the follow- ing: 1. Bedding technology has remained virtually the same since 1985. True or False 2. Which of the following is not a consideration when buy- ing a new mattress? Matching sleep sets Space Durability An attractive salesperson 3. How do I select the mat- tress that is ideal for me? You ask your mother. You choose for yourself be- cause every individual has dif- ferent sleep comfort and sup- port needs, which change over time. You add your height plus your weight and divide by three to determine the approximate mattress length and width re- quired. The salesperson should be able to tell me. 4. What are the dimensions of a King-sized bed? 76 inches by 80 inches 75 inches by 78 inches 60 inches by 79 1/2 inches 53 inches by 74 1/2 inches 5. How often should you replace your mattress? Never Every 25 years Depends on individual deft- which is the size of more than four football fields. In the showroom, the Great Wall of China spans 40 feet and dis- plays hundreds of china pat- terns. The display area is open to the public, and hosts thou- sands of visitors every year. ings? nitions of comfort and sup- port Every time you move 6. When buying a mattress what is also essential to pur- chase? Foundation (a.k.a. boxspring) New sheets New headboard New pillows 7. What is the ideal bed- room temperature? 60 to 65 degrees Fahrenheit 70 to 75 55 to 60 45 to 50 8. Which of the following is recommended to help get a good night's sleep? Unwind early in the evening Develop a sleep ritual Keep regular sleep hours All of the above Answers 1. False; 2. D; 3. B; 4. A; 5. C; 6. A; 7. A; 8. D Your Sleep Surroundings IQ You've earned your: BA (General Bedding Apti- tude) if you answered 3 ques- tions correctly MBA (Mattress and Bedding Accreditation) if you answered 1 to 6 questions correctly Ph.D ("Dozjng Doc- torate") if you answered all questions correctly For additional information about how to get a good night's sleep you can visit or call (888) 31-SLEEP. After all, starting every day with a good night's sleep is among the best investments you can make in improving your quality of life. Editor's Note: For more in- formation, contact Katie McGuinness at the Better Sleep Council, (202) 828-8857, Those looking to complete their set of china or silver simply call the company or visit its Web site armed with the name of the pattern they're looking for and the pieces they need. Ifyou don't know the name of the pat- Serving seniors since 1971. tern, you can compare it to pictures on the Web site, or call and describe it to a cus- tomer service representative who will help identify it. Bob Page, founder of Re- placements, started the company in 1981 as a logical extension of his weekend hobby of scouring flea mar- kets and estate sales looking for tableware. He started getting requests from people asking him to look for pieces they wanted, and from there a business was born. Replacements has tracked down china for the rich and famous, including Sen. Ted Kennedy, Barbara Waiters, Charlton Heston, Betty F6rd and author Anne Rice. Tele- vision shows such as "All My Children" and "Everybody Loves Raymond" also come to the company looking for dishes. However, it's stories like Winters' that make the business so fulfilling, says Sullivan. Winters would agree. Al- though it took some time, Replacements found her a new teapot. "I kept longing for that teapot," she says. "Now I can fully enjoy my china." For more information, or to register your pattern with Replacements Ltd visit the company's Web site,, or call 800-737-5223. Courtesy of ARA Content EDITOR'S NOTE: For more information about Re- placements Ltd. contact Liam Sullivan at 336-697- 3000, ext. 2552 or 10 most popular discon- tinued patterns Here are the top 10 most popular discontinued pat- terns based on requests to Replacements Ltd.: Weatherly by Lenox Desert Rose by Franciscan Ivy by Franciscan Azalea by Noritake Brookdale by Lenox Rosilande by Haviland Runnymede-Blue by Wedgwood Moonspun by Lenox Sunnyvale by Castleton Kingsley by Lenox Caring for fine china, crys- tal and silver Liam Sullivan of Replace- ments Ltd. offers the follow- ing tips for caring for fine china, crystal and silver: * Fine crystal and china should always be washed by hand in warm water with mild detergent. When pre- paring to wash by hand, use a rubber mat or towel to cushion the bottom of the sink. Modern china can sometimes be put in the dishwasher, but make sure the words "dishwasher safe" appear on the back of the china. Always store sterling in a case lined with soft cloth. Do not use a drawer in the kitchen that is opened fre- quently, as exposure to air promotes tarnishing. Store crystal right side up to protect delicate rims. Never stack china cups more than two high to pre- vent chipping and breakage. Our popularity is on the gracious retirement living Come take a tour and see for yourself. Our impressive amenities provide you with a gra- cious lifestyle at an affordable monthly rent Resident managers on-site 24 hours a day No buy-in fees or leases Paid cable TV and utilities (except telephone) Nutritious chef-prepared meals served daily Weekly housekeeping and linen service Scheduled local transportation Numerous activities to participate in Emergency pull-cords in every apartment Swimming pool and community room Spacious studio, one, and two-bedroom apartments are available now. But hurry, only a few apartments remain. 7015 Red Bug Lake Road Oviedo, Florida 32765 2003 Holiday Retiremenl Corp.